HeatPumpGuide (“we”, “us”, “our”) operates this website to provide information and guidance related to heat pumps, home energy upgrades, and related services.
Your privacy is important to us. This Privacy Policy explains what information we collect, how it is used, and your rights.
Information we collect
We may collect the following types of information:
1. Information you provide voluntarily
This may include:
- Your name and email address (if you contact us)
- Information you submit through forms or enquiries
2. Automatically collected information
When you visit this website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
This information is used only for site functionality, analytics, and improvement purposes.
How we use your information
We may use information to:
- Respond to enquiries or messages
- Improve the website and its content
- Understand how visitors use the site
- Maintain website security and performance
We do not sell personal data.
Cookies
This website may use cookies and similar technologies to:
- Improve site functionality
- Understand visitor behaviour
- Support analytics and performance tools
You can disable cookies in your browser settings at any time.
Third-party links and services
This website may contain links to third-party websites, products, or services.
If you click a third-party link, you will be directed to their website. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
Some third-party services may use cookies or tracking technologies as part of their own systems.
Affiliate and referral disclosure
Some links on this site may be affiliate or referral links. This means we may receive a commission if you choose to engage with a third-party service through those links.
This does not affect the information provided on this site. Recommendations are included where they are relevant to the topic being discussed.
Data protection rights (UK & EU users)
You have the right to:
- Request access to personal data
- Request correction or deletion
- Object to processing
- Request data portability
To make a request, please contact us.
Data security
We take reasonable steps to protect information submitted through this website. However, no method of transmission over the internet is 100% secure.
Changes to this policy
This policy may be updated from time to time. Any changes will be posted on this page.